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Privacy Policy


For EEA (European Economic Area)  residents:
This site is not for EEA residents. For sales and technical support, please contact Epson Europe Electronics GmbH.



Epson recognizes that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for this website. Other Epson branded or co-branded sites may operate under their own privacy policies.


Identifying Information
In general, you can visit the Site without telling us who you are or providing any information about yourself. In some areas of the Site, we ask you to provide information that will enable us to offer services that require registration, assist you with technical support issues or to follow up with you. Generally, Epson requests identifying information when you:

  1. Register on our web site to access restricted information.
  2. Register to receive mailings, such as a product information or when a product will become available.
  3. Register to request information or files from technical support or customer service.

In these instances, Epson will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you are able to "unsubscribe" to these mailings at any time.


What Epson Will Do With Your Information
If you choose to give us personal information for any of the purposes above, this information is retained by Epson and will only be used by Epson to support your customer relationship with us. For example, we may send you a mailed announcement of product changes.

We will not disclose your personal information to third parties without your consent, except where we believe we are obligated to provide it under law such as in response to a summons. Epson may also enhance or merge your information collected on the web site with data from other Epson sources or third parties for purposes of marketing products or services to you.


Epson Traffic Analysis
Epson may also collect anonymous (non-personal) visitor information such as an IP Address, browser type, pages visited and time spent on the web site. This information is used only by Epson to understand better our site to improve the customer experience, usability and site content. Most anonymous data is collected via cookies or other analysis technologies. Epson may contract with third party service providers and suppliers to provide these services. These suppliers act on Epson's behalf and are bound to the Epson Privacy Policy contractually to keep confidential the information received on behalf of Epson. They agree with Epson that they may not use any Epson data for any purpose other than to carry out the services they are performing for Epson.

These data collection methods will not collect any personal information, such as names, addresses, email addresses, from Site visitors. The data collected does not create or store individual profiles about our visitors. At any time, you may elect to opt out of receiving tracking cookies through the internet options on your browser.


Opting Out
If you do not want to receive any information about products or services that we feel may be of interest to you, you can simply tell us via e-mail by clicking this link (This email address is being protected from spambots. You need JavaScript enabled to view it.) and letting us know you wish to be removed from our records. You can also advise us by letter to the address below at any time.

To: VDC Web Master
Epson Vancouver Design Center
300 - 11331 Coppersmith Way
Richmond, BC
V7A 5J9


What Others May Do With Your Information
Epson does not share, rent, or sell any personally identifying information (such as your name or email address) provided through this Site to any outside organisation for use in its marketing or solicitations.


Third Party Links
The Site does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave the site Epson cannot control, and has no responsibility for, the privacy policies or data collection activities at another site.


At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our Site, and to give you better, more personalised service while in the Site, such as saving your preferences for frequently purchased items. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of the Site will not function if you refuse cookies.


Cookie Notice:

Epson collects and processes information about your visit to improve site performance, personalize your experience, and tailor content to your interests. By clicking accept or continuing to use our Site, you agree to our use of cookies. Click the Privacy Policy button for a detailed description of this websites policy.